Frequently Asked Questions
Used: Minor signs of wear, fully inspected and playable
Like New: Almost no visible wear, barely used
New: Unused, factory-fresh rackets with minor retail packaging damage or overstock
Every single racket we sell is thoroughly inspected by a professional before being approved for resale. We never ship a racket that hasn’t passed our quality control. All equipment is fully sanitized and tested for structural integrity, string tension, and overall performance to ensure you receive a racket you can trust
Yes — we actively encourage players to sell their used rackets to us as part of our commitment
To get started, simply fill out our quick submission form. We’ll ask for clear photos and a short video of the racket for an initial screening. If it meets our criteria, we’ll send you a prepaid shipping label so you can send it to our warehouse at no cost
Once we receive your racket, it goes through inspection and quality control. If approved, you’ll receive payment via your choice of cash or store credit
Yes, we provide free standard shipping on all orders over $100. For orders under $100, a small shipping fee applies, which will be shown at checkout
If you're not completely satisfied with your purchase, you can return it within 14 days for a full refund. Please ensure the item is unused and in its original packaging